5 Recommended Apple Store SM Manila Complete [Update 2024]

Are you looking for the best store to purchase your Apple products in Manila? Look no further than Apple Store SM Manila.

This official store not only offers a wide range of iPhones, iPads, MacBooks, and other Apple gadgets, but also provides exceptional customer service and repair center facilities.

When it comes to finding the perfect phone or laptop, Apple Store SM Manila has got you covered.

With their extensive selection of the latest Apple devices, you’re sure to find the perfect match for your needs.

Plus, their knowledgeable staff is always ready to assist you in finding the right product for you.

Whether you’re a tech-savvy individual or a newcomer to the Apple ecosystem, this store caters to all.

But what sets Apple Store SM Manila apart from other retailers is their commitment to providing top-notch customer service.

From the moment you step foot into the store, you’ll be greeted with friendly and helpful staff who are eager to assist you.

Whether you have questions about a product or need assistance with a repair, the team at Apple Store SM Manila is dedicated to ensuring your satisfaction.

Speaking of repairs, Apple Store SM Manila also houses a reliable service center.

If your iPhone or MacBook is in need of repair, simply bring it to the store and their expert technicians will quickly diagnose and fix the issue.

With their quality repair services, you can trust that your Apple device is in good hands.

In conclusion, if you’re in Manila and in search of the best store for all your Apple needs, make your way to Apple Store SM Manila.

With their wide selection of products, exceptional customer service, and reliable repair center, it’s no wonder why this official store is highly recommended among Apple enthusiasts.

Don’t miss out on the opportunity to experience the Apple magic firsthand at Apple Store SM Manila.

Power Mac Center - SM Aura

Power Mac Center - SM Aura
Address2/L SM Aura Premier, Taguig, Metro Manila, Philippines
Phone Number+63 2 7758 5718
Operating HourMonday: 10:00 AM – 10:00 PM, Tuesday: 10:00 AM – 10:00 PM, Wednesday: 10:00 AM – 10:00 PM, Thursday: 10:00 AM – 10:00 PM, Friday: 10:00 AM – 10:00 PM, Saturday: 10:00 AM – 10:00 PM, Sunday: 10:00 AM – 10:00 PM
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Real Customer Reviews at Power Mac Center - SM Aura:

Paolo Montenegro07:12 06/14/23
Terrible experience. Why post your contact details if no one’s going to answer. This is unacceptable coming from a certified reseller

WeWin Hopes10:29 02/20/23
A store that lacks integrity. Terrible after sales service. The store is only responsible for selling, and does not provide after-sales service at all, even if the responsibility belongs to the store. Never mind, it’s last time

Andy Deep10:24 02/20/23
super disappointing experience.They will not replace a bad product they sold you. Yes, when you pay and you find that the purchased product is not usable, the store refuses to replace it. I spent tens of thousands of pesos and got disappointed and sad. My phone is now unusable and the store refuses to replace it. Go to any other Apple Authorized Store. Don't get the same disappointment as I did here. Enforcement is hard, Power Mac keeps dragging its feet and never solves the problemIf you plan to buy in here then be prepared to lose your money. But you might get a device that doesn't work.My personal real experience. God, I swear I will never set foot in this store again. Business integrity is dead

Patrick Uy05:55 11/22/22
If you’re only buying a cheap accessory, they’re not that willing to assist you specifically that guy that I forgot the name. Not good customer service. Sigh..

THE KING (BC)08:34 10/14/21
Do not repair mobile phones and computers here. The technicians are terrible. The fees they charge are 200% of other stores. And they spend a lot of time dealing with simple problems, and at the same time they will make incredible requests, such as asking you to show your passwordThey charge the most expensive fees, but they can’t solve the problem normally. Don't like this shop and technicians very much


AddressSM. Manila, Concepcion Cor Arroceros & San Marcelino, Ermita, Manila, 1000 Metro Manila, Philippines
Phone Number+63 2 8527 9667
Operating HourMonday: 10:00 AM – 9:00 PM, Tuesday: 10:00 AM – 9:00 PM, Wednesday: 10:00 AM – 9:00 PM, Thursday: 10:00 AM – 9:00 PM, Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 9:00 PM, Sunday: 10:00 AM – 9:00 PM
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Real Customer Reviews at iStudio:

Josh Collera09:47 07/16/23
Staff are fine - the one who accommodated us was pleasant. The one in the cashier however does not know how to handle credit cards. She was inspecting the card without disclosing what parts she will be looking at. Even using her phone while handling my card which is very suspicious. Had to report my card as compromised and request for another one.

Daiben John Belena19:38 06/01/23
Staff are rude.

Nikko Daanoy06:12 12/09/22
Staff are rude. They do not know how to communicate with customers.

Paul John Galera11:19 05/22/21
The staff largely dismissed me on several occasions, not helpful. Perhaps they thought I am not buying. But Bruno assisted me very well when I bought my device.

David Co06:47 12/21/20
This is supposed to be a premium Apple Store. But customer service was very poor. Staffs are unmotivated and unwilling to assist.

Power Mac Center - SM Mall of Asia

Power Mac Center - SM Mall of Asia
AddressSM Mall Of Asia, 2L Seaside Blvd, Pasay, 1300 Metro Manila, Philippines
Phone Number+63 917 515 5389
Operating HourMonday: 11:00 AM – 10:00 PM, Tuesday: 11:00 AM – 10:00 PM, Wednesday: 11:00 AM – 10:00 PM, Thursday: 11:00 AM – 10:00 PM, Friday: 11:00 AM – 10:00 PM, Saturday: 11:00 AM – 10:00 PM, Sunday: 11:00 AM – 10:00 PM
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Real Customer Reviews at Power Mac Center - SM Mall of Asia:

jeftera05:20 07/02/23
iPhone 📱 are sale in MOA

Chieri Ishikawa13:24 04/02/23
The place is too hot. There was no air-condition when I shopped here. I waited long to be served. Then, I waited longer for the process of my order. Customer service is somewhat okay but will not recommend buying your gadgets here during weekends.

Dake 144109:54 03/08/23
Wanted to buy a new apple watch but 3 of the workers were to busy laughing and not helping anyone, walked out the store do no not recommend comming here

Jerome Czar13:19 09/28/22
I just went to Mall of Asia received a cold service after asking for discounted apple accs. I asked till when is the promo but the staff said they don’t have any idea. I’m working in retail and it’s ridiculous not to know the start and end date of promo. DTI E-Commerce please check this store. I still bought the mouse tho as the keyboard is not available. Please don’t judge the customers based on appearance and if they’re asking for discounts.

Anonymous Anonymous09:04 04/10/22
YOU'RE LUCKY IF THE DEVICE YOU PURCHASED AND HANDED BY THE STORE IS FUNCTIONING NORMALLY. BUT WHAT IF YOU'RE UNLUCKY AND IT FAILS DURING THEIR INSPECTION?A DEFECTIVE DEVICE NOT TURNING ON FOR NEARLY 1 HOUR IMMEDIATELY AFTER PURCHASE (STILL INSIDE STORE) AND IN FRONT OF THEIR EYES, BUT THEY WON'T REFUND YOU, THEY WON'T REPLACE THE DEVICE, AND THEY WILL JUST TELL YOU TO BRING THE DEVICE HOME AND WAIT FOR IT TO TURN ON OR REPORT THAT IT IS DEFECTIVE AT A LATER TIME.Purchased a stainless Apple Watch Series 7 and during their usual inspection of a product after you buy from them, the Apple Watch won't turn on for nearly an hour. One of their employees said that this was normal because some of their products took at least 30 minutes of charging before turning on! After more than 30 minutes, the same employee switched the charger to a Macbook Pro charger, tested the charger with another Watch, and our Watch still won't turn on! The same employee at this point kept disappearing into another room--which what I can make of is their office, where he has been discussing with the manager their solution. The same employee then informed us that we could reverse our payment. After sometime waiting, their manager appeared and informed us that we CANNOT reverse our payment because they DO NOT have such process or a reversal form for this transaction. Their manager then told us to just bring the Watch home, charge it overnight, and if it still doesn't turn on, report it and come back to their store. One of the issues we raised to them is that they have an inspection form, where they put a check on a basic function of a device if proven working during inspection, but during our time, they couldn't answer the inspection form itself and left it blank because the device was not even turning on--and when confronted about this, they kept denying that our Watch is defective. Finally, after several minutes arguing with in-denial employees, their manager finally makes a reversal form. We left the Watch at their store and left without any plans of returning!There are many problems with this store aside from this. Among other things, their employees are actually not knowledgeable about Apple or even the very products their very store sells. One employee said they don't have cases for the Apple Watch and then, another one showed me where their Apple Watch cases were displayed. Another employee even snubbed me several times when I was only asking for someone to assist me.

Power Mac Center - SM City Marikina

Power Mac Center - SM City Marikina
AddressSM, Marikina-Infanta Hwy, Marikina, 1801 Metro Manila, Philippines
Phone Number+63 2 8725 4762
Operating HourMonday: 10:00 AM – 8:00 PM, Tuesday: 10:00 AM – 8:00 PM, Wednesday: 10:00 AM – 8:00 PM, Thursday: 10:00 AM – 8:00 PM, Friday: 10:00 AM – 8:00 PM, Saturday: 10:00 AM – 8:00 PM, Sunday: 10:00 AM – 8:00 PM
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Real Customer Reviews at Power Mac Center - SM City Marikina:

Mary Angelique Mercado16:42 02/02/22
Kudos to Pauline Jen Reyes and Lady Guard Aguilar for being so nice and accommodating!!! 5 star ang kanilang service, courteousness at politeness! We’ve never experienced this kind of service in ang another mac center. Hope the company will give them appreciation they deserve!!!

Eeza Ortile-Lastierre06:42 10/24/21
You really just have to come early if you mind the line since they're controlling the number of people in the store. The sales guy who attended to me was helpful and looked knowledgeable. He was able to talk about the pros of getting your products from them. No on hand stocks for the laptops unfortunately, and ordering online sets you back 6 to 8 weeks. They have a 5% discount for cash transactions but do have a 2k service fee so the discount isn't really very significant. I see myself buying there to avail of an installment option.

adnerb atsilegnave22:00 01/27/21
Bought my iphone here the other day. A lot of customers were lined up to get in. It's a small power mac center and only a max of 5 people were allowed at a time. There were 2 lines for those with preorders and walk in customers the queueing system was very organized. It typically takes 20 to 30 mins per transaction so the lines were moving a bit too slow. The guards werr also very informative and if you are a walk in client you can ask them about stock availability and they have a list so you won't waste your time on queue if they dont have the item you want.

Venrey Romer Margallo (Romer)05:27 09/22/20
Person assisted me was so good. Her name was Alliah. Five star Sana but there were still things to improve

Myrtice Paquiao07:45 07/20/20
Because of COVID-19, Apple's service center only take appointments and dont take walk-in. I saw alot of people being turn away because they don't have an appointment. So if your planning in having your apple device check, make sure if it's appointment only or do they take walk-in to save you time and money.Other than that my experience was good. The employees are attentive and helpful though my device took them 7 days, the maximum amount, to fix even though they said it only took a factory reset to fix.

Apple Authorised Reseller

Apple Authorised Reseller
Address5th Floor, The Annex, SM City North Edsa, EDSA, Bagong Pag-asa, Quezon City, 1100 Metro Manila, Philippines
Phone Number+63 2 8441 1389
Operating HourMonday: 10:00 AM – 8:00 PM, Tuesday: 10:00 AM – 8:00 PM, Wednesday: 10:00 AM – 8:00 PM, Thursday: 10:00 AM – 8:00 PM, Friday: 10:00 AM – 8:00 PM, Saturday: 10:00 AM – 8:00 PM, Sunday: 10:00 AM – 8:00 PM
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Real Customer Reviews at Apple Authorised Reseller:

Ariel Jr Galang (Tuklawthegreat)10:01 03/05/23
Love it

Paul R03:32 06/03/18
Poor customer service

Hansine Kate Dante11:05 09/07/17

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