7 Recommended Apple Store Cebu [Update 2024]

Looking for the best place to get your Apple phone or laptop fixed in Cebu? Look no further than Apple Store Cebu, the official store and service center for all your Apple needs.

With a reputation for excellent customer service and top-notch repairs, Apple Store Cebu is the go-to destination for anyone in need of expert assistance with their Apple devices.

At Apple Store Cebu, you can expect nothing but the best when it comes to service and repairs.

Their team of certified technicians is well-equipped to handle any issue or concern you may have with your Apple phone or laptop.

Whether it’s a cracked screen, a malfunctioning battery, or a software glitch, they have the expertise and resources to get your device back up and running in no time.

Not only does Apple Store Cebu offer excellent repair services, but they also have a wide range of genuine Apple products and accessories available for purchase.

From the latest iPhone models to MacBooks and iPads, you can find everything you need to stay connected and productive.

Their knowledgeable staff is always ready to assist you in finding the perfect device that suits your needs.

With their dedication to providing top-quality service and their commitment to using only genuine Apple parts, Apple Store Cebu is the trusted choice for many when it comes to Apple repairs and purchases.

Don’t settle for anything less when it comes to your valuable Apple devices – head over to Apple Store Cebu and experience the exceptional service they have to offer.

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Address2nd Floor, New Wing, Ayala Center Cebu, Cardinal Rosales Ave, Cebu City, 6000 Cebu, Philippines
Phone Number+63 917 320 7853
Operating HourMonday: 10:00 AM – 9:00 PM, Tuesday: 10:00 AM – 9:00 PM, Wednesday: 10:00 AM – 9:00 PM, Thursday: 10:00 AM – 9:00 PM, Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 9:00 PM, Sunday: 10:00 AM – 9:00 PM
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Real Customer Reviews at iStore:

Sheila Monique Arellano12:03 07/19/23
I’m not really an iPhone user before but everything changed after I tried to have one and also thanks to the explicit and very effective customer service from staff Mark. He persuaded me and explained carefully every details and benefits of using this product. I’m a happy and very satisfied customer. ☺️

Paulo Miranda05:23 06/14/23
Junel Gier did an excellent job assisting us! Highly recommended! He is a great asset to your company! He deserves a good raise he make sure everyone gets assisted properly not just us. 5-STAR SERVICE!!!!

Bon Voyage07:51 04/03/23
Purchased a new 14pro max. Staff were very attentive and helpful. Encountered issues during new phone set-up but staff named Junel was very patient, knowledgeable and helpful. Highly recommended store. Kudos!

zj.03:01 03/27/23
It was good and nice. The person who assisted me paid attention to my needs, especially I have a hearing impaired that I shyly asked her if she could write down on the things I couldn't hear and understand. She did. She also stated the things that I needed to know regarding the gadget I bought. For that, I appreciate it very much. Thank you for your service.

Dzindzasvili Erojo07:17 02/20/23
The staff was very accommodating! This was my first ever Iphone purchase and I couldn't have done it successfully without their unbiased input and help that went above and beyond. Kudos to you all! ❤️❤️ Will definitely purchase again soon 🎉

iStore (SM Seaside City Cebu)

iStore (SM Seaside City Cebu)
Address3rd Floor, Cyberzone Area, SM Seaside, Cebu South Road Properties, Cebu City, 6000 Cebu, Philippines
Phone Number+63 917 771 9829
Operating HourMonday: 10:00 AM – 9:00 PM, Tuesday: 10:00 AM – 9:00 PM, Wednesday: 10:00 AM – 9:00 PM, Thursday: 10:00 AM – 9:00 PM, Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 9:00 PM, Sunday: 10:00 AM – 9:00 PM
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Real Customer Reviews at iStore (SM Seaside City Cebu):

Rommel Carlos Lamigo (Mel)02:28 07/22/23
Thank you to Rey from iStore SM Seaside for his awesome service! I purchased my item with less hassle and customer service was excellent! Looking forward to another transaction soon 😊

DRONE FOX10:31 05/19/23
I would like to say thank you especially to your staff named ANA she was very good in assisting me, this is one of the best experienced. She possess a strong work ethic, attention to details on every item i ask. She also give suggestions on what iphone I may buy that may fits my personality.Thank you again ANA.I will definitely share my experience you've given to me to all my friends and will buy again to your store.😍😍😍🤗

rachel recio09:30 05/01/23
Shout out to Sir Timtim of Sm Seaside Istore for the excellent customer service. ☺️ Keep up the good work 😊

Jerah Marie Pepito09:02 04/21/23
I wanted to take a moment to express my gratitude for the exceptional assistance provided by Sir Rey Gerald during my recent iPhone purchase. From the moment I walked into the store, Sir Rey greeted me with a warm and friendly smile, and his professionalism and expertise were evident from the start. He patiently listened to my needs and preferences, and then provided me with valuable insights and advice on which iPhone model would be best suited for me. Sir Rey's knowledge of the product was impressive, and he was able to answer all of my questions with clarity and precision. What really stood out to me was his willingness to go above and beyond to ensure that I had the best possible buying experience.

Janicca Pepito07:53 04/21/23
The staff are accommodating especially to Sir Rey and everyone of them. The process we’ve been through makes it easy because pf the staffs help. Highly recommended shop☺️


Address2nd Floor, Cyberzone Area, SM City Cebu, Juan Luna Ave Ext, Cebu City, 6000 Cebu, Philippines
Phone Number+63 917 771 9827
Operating HourMonday: 10:00 AM – 9:00 PM, Tuesday: 10:00 AM – 9:00 PM, Wednesday: 10:00 AM – 9:00 PM, Thursday: 10:00 AM – 9:00 PM, Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 9:00 PM, Sunday: 10:00 AM – 9:00 PM
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Real Customer Reviews at iStore:

Rommel Carlos Lamigo (Mel)09:44 07/31/23
Thank you, Ian. He was accommodating and customer service was exceptional. Happy customer here! 😊

Sheehan Francheska Elladora07:10 05/20/23
The service was very plain-sailing and Ms. Candy, the one who assisted me, went above and beyond to make sure that the transaction was successful.Thank you!

Jessa Ngojo06:32 05/16/23
Ian and Candy were very welcoming when I first bought my Ipad Air here 🥹 they even offered to update me if there are stocks na to the product I was eyeing for. Thank you!

Itnie Jane Flores08:00 04/29/23
I recently purchased my first Macbook and I must say this store provided me with a great customer experience. I was assisted by Cannes and she was so patient in dealing with me, she definitely knows the products well and gave me options what to pick based on my needs that would also suit my budget. I also had issues with my bank when I tried making the payment but she gave me options too on how to pay for a seamless transaction. What I like the most about her is that she doesn’t have any biases with the customers. She was very accommodating to everyone including the other staffs in the store that needed her help. Kudos to Cannes and def needs a raise!

Dhea Marie Encabo08:16 03/18/23
Ate Candy assisted us well throughout the whole process. The rest of the staffs were also nice and accommodating. Thank you, iStore SM Cebu! ‘Til my next purchase ☺️

iStore (Ayala Central Bloc)

iStore (Ayala Central Bloc)
AddressLevel 1, Ayala Malls, Central Bloc, V. Padriga St, Apas, Cebu City, 6000 Cebu, Philippines
Phone Number+63 917 720 0245
Operating HourMonday: 10:00 AM – 9:00 PM, Tuesday: 10:00 AM – 9:00 PM, Wednesday: 10:00 AM – 9:00 PM, Thursday: 10:00 AM – 9:00 PM, Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 9:00 PM, Sunday: 10:00 AM – 9:00 PM
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Real Customer Reviews at iStore (Ayala Central Bloc):

Emma pacaña10:05 07/25/23
The staffs are very good with their job and they know what they're doing.

Kristel Cabusas12:24 07/24/23
Very helpful and accommodating. Tells me about the details I need to know about macbook since it’s my first time owning one. Offered me gadget protect too that is very helpful. thank you so much

Maria Mae Nihjar Genson Basoy07:27 07/02/23
Christian assisted me in purchasing my first iphone! My sisters encouraged me to purchased one...He's so helpful and friendly. He deserves a 5 star customer service rating!

Myka Completo09:42 06/13/23
Tha staff were very accommodating. Not judgmental haha. I was assisted by MISS GWAPA (Unfortunately, I wasn't able to ask her name. The GWAPA woman in the pic.) She was friendly and approachable. No wonder the store was rated perfect stars from the customers. I hope managhan pa ang mga ingun-ani nga staff kanang di magkusmod ug e entertain ka nila kanang dili pinugos. Thank you so much!Ps: I'll edit this once I ask her name in the future hihi

Albert Fuentes12:41 05/19/23
The staff are very accommodating. They answer your queries and the warranty is a real deal! I got my cable changed.

Power Mac Center - Robinsons Galleria Cebu

Power Mac Center - Robinsons Galleria Cebu
AddressUnit 112-113-A & B, Robinsons Galleria Cebu, Gen. Maxilom Ext, Cebu City, 6000 Cebu, Philippines
Phone Number+63 917 622 0395
Operating HourMonday: 10:00 AM – 9:00 PM, Tuesday: 10:00 AM – 9:00 PM, Wednesday: 10:00 AM – 9:00 PM, Thursday: 10:00 AM – 9:00 PM, Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 9:00 PM, Sunday: 10:00 AM – 9:00 PM
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Real Customer Reviews at Power Mac Center - Robinsons Galleria Cebu:

FC L06:05 06/18/23
Bought an Iphone 14 pro max in Gold, nice choice, only one left in 128 variant. Staff is accommodating and good in explaining. So far so good.

Rosemarie May de la Torre11:35 05/09/23
I recently visited this store, but I was disappointed by the level of customer service I received. When I entered the store, none of the staff greeted me, and it felt unwelcoming. When I had questions about their products, the staff provided one-word answers without any further details or explanation. It was evident that customer service was not their priority.Their lack of effort to engage with customers was disheartening. It was as if they didn't care whether I purchased something or not. The staff just stood there and watched me as I examined their products, without offering any additional information or assistance. This was frustrating, as I wanted to know more about the products before making a purchase.I hope that your management team takes this matter seriously and works to improve the quality of customer service provided by your staff. Even a small effort, such as a friendly greeting or a polite response to customers' questions, can go a long way in making customers feel valued and appreciated. If no action is taken to address this issue, I fear that you may lose customers to competitors who offer better customer service.

josel mansueto09:44 03/10/23
The cashier keeps on asking another government-issued ID even if I gave my employment ID. I work in the government sector. I gave her a photo of my passport and she will not consider . She asked for the page with signature which does not have my signature yet. It seems like they cannot believe I have a credit card when I have been purchasing from the same store for 2 years now, using the same card.How can the cashier convince me that asking for another ID is for my protection when I am the one bringing my card? If they thought it was not my card, then I am not on the losing end because it is not my card anyway..The lady assistant immediately replied there is no more MacBook Air M2 512GB available when she did not check with the system yet.Both of them seemed to underestimate me just because I did not dress “appropriately” based on their standards. I just arrived from travel so I may look haggard. However, that is not an excuse to belittle customers whether we buy or not.It is not a good scene because there are other customers and the guard is looking at me because the cashier insists on looking for another card to verify my credit card.Why would they verify when I have an existing record of my installment due to be fully paid in the next 3 months. I also bought other items in the past years.Worse, even when I already have a record of membership and I already received a notification from their office a few months ago that that they already have available stocks on macbook so that I can already make my reservation, they still refuse to believe the same card and the same credit card and the same phone number I gave them before.The worst experience I ever had!That was on March 8,2023 between 1:30-2:20pm.I hope management will orient them again on customer service and customer delight.I am willing to talk to the management if they want to ask more details..

Kourt Kim16:26 09/03/22
I don't know if its because I don't look pleasing or matawag na "dato" but it took minutes before they entertained me. I even noticed the guard who kept on glancing at me as if I don't have the money to buy there. Soon as I enter, not one staff has greeted me as their customer, I had to wait for a few minutes because it seems like they're really busy on something else instead of attending to the needs of their customer. I was the one who took the initiative to approach the lady staff and inquire about my purchase. Overall, bad experience for me. There was never enough assistance, maybe because there were only two of them inside the store. I hope the bad service will not be experienced by other customers.

Charlene Mc Michael Banogon00:31 09/30/20
I gave benefit of the doubt of the store based on the other customer reviews, it’s not the store has a problem. It’s the staff needs to be seminar! The staff there has no customer service at all. They’re busy doing their personal things like browsing social media on their phone while customers are coming in, didn’t greeted or ask for assisting me or any customers coming in. Not even up selling their products. Didn’t get any information from me whenever the item will be available so they can contact me, not like iStore in IT Park. The owner needs to pay attention to their staff!

E-central Store - Apple Authorized Reseller

E-central Store - Apple Authorized Reseller
AddressUnit 3 & 4 Century Plaza Commercial, Juana Osmeña St, Cebu City, 6000 Cebu, Philippines
Phone Number+63 32 413 3909
Operating HourMonday: 9:30 AM – 6:00 PM, Tuesday: 9:30 AM – 6:00 PM, Wednesday: 9:30 AM – 6:00 PM, Thursday: 9:30 AM – 6:00 PM, Friday: 9:30 AM – 6:00 PM, Saturday: 9:30 AM – 6:00 PM, Sunday: Closed
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Real Customer Reviews at E-central Store - Apple Authorized Reseller:

hello google lo08:03 02/22/23
they know what they are selling. great service and a happy environment. place seemed disarranged though. still would recommend

Jan Liwmar03:03 10/16/19
They are knowledgeable of what they are selling, perfect store to buy apple products. Highly recommended...

Gi Sabadihaoy13:08 05/14/19
Excellent services, friendly and knowledgable in techno.

Zhrike RooTz19:59 04/10/19
Very nice place. Staff are very accommodating.

Phiip Tabisaura10:36 11/07/18
Happy with the mobile gimbal cool mobile lens I bought!

Apple Bee Store

Apple Bee Store
Address14 Andres Abellana Ext, Cebu City, 6000 Cebu, Philippines
Phone Number
Operating HourMonday: 6:30 AM – 8:00 PM, Tuesday: 6:30 AM – 8:00 PM, Wednesday: 6:30 AM – 8:00 PM, Thursday: 6:30 AM – 8:00 PM, Friday: 6:30 AM – 8:00 PM, Saturday: 6:30 AM – 8:00 PM, Sunday: 6:30 AM – 8:00 PM
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Real Customer Reviews at Apple Bee Store:

KAMATAYAN 300001:28 01/12/23
Owner is demanding to be called ma'am even if she's not teaching anymore.

•Neoko Playz•23:06 03/22/19
Excellent store

Yves Eugene Suyot09:01 10/30/18
the store is not accessible, but good for those who live nearby the compound. It is located inside a village, where you have to ride trisikad just to get to the store. They offer variety of goods, just like any other sari-sari store would do. The establishment was great, but the location for me is a thumbs down.

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